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 Introduction One of the most frustrating production issues in Camunda 7 is when a Multi-Instance (MI) activity never completes . Typical symptoms: All instances appear finished, but the process never moves forward The parent task stays active indefinitely No error in logs Process instance is stuck in production This is not a Camunda bug in most cases. It is almost always caused by modeling or data issues . This blog explains: How Multi-Instance works internally Why loops get stuck The most common root causes How to fix and prevent them How Multi-Instance Works in Camunda 7 (Quick Refresher) A Multi-Instance activity: Creates multiple executions Tracks how many instances are: created completed Completes only when the completion condition is met Execution formula (simplified) Completed Instances == Total Instances If even one instance never completes , the loop never ends. 🔷 Multi-Instance BPMN – Diagram 4 Visual cues Three vertical bars → parallel MI Three horizontal bars...

 In Camunda 7 , Cockpit incidents are meant to help operators quickly identify failures in running processes. However, a confusing and very common production issue is: ❌ Camunda Cockpit shows an Incident, but no clear error message or stack trace is visible. This blog explains why this happens , how to trace the real root cause , and practical solutions used in enterprise projects. 1️⃣ What Is an Incident in Camunda? An incident is created when: A job execution fails Retries reach 0 The engine cannot continue process execution Incidents are typically linked to: Failed service tasks External tasks Timers Asynchronous continuations 2️⃣ Why Cockpit Shows Incident but No Error 🔴 Root Cause 1: Exception Occurred Earlier, Not in Current Step Camunda only displays the last known failure , not always the original exception . 📌 The real error may have occurred: In a previous async step In an earlier delegate execution During a retry attempt ✅ Solution : Check History → Incidents Revi...