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When a Camunda 8 workflow fails , Zeebe automatically creates an incident that stops process execution. These incidents appear in Camunda Operate and must be resolved before the workflow can continue. In this guide, you will learn: what an incident means in Camunda 8 why incidents occur how to resolve them step by step using Operate best practices to prevent incidents in production 🔍 What Is an Incident in Camunda 8? An incident is created when: a job fails repeatedly all retries are exhausted a technical error occurs Once retries reach 0 , Zeebe pauses the workflow and raises an incident. 📊 Diagram 1: How Incidents Are Created in Camunda 8 flowchart LR A[Service Task Executed] --> B[Job Activated by Worker] B --> C{Worker Succeeds?} C -->|Yes| D[Job Completed] C -->|No| E[Job Failed] E --> F[Retries Decreased] F --> G{Retries = 0?} G -->|No| B G -->|Yes| H[Incident Created] H --> I[Process Paus...

 If your Camunda 8 Job Worker is failing , throwing errors, or not completing jobs in Zeebe, the issue is usually related to worker configuration, gRPC connectivity, task types, timeouts, or unhandled exceptions . In this debugging guide, you’ll learn: why Camunda 8 job workers fail the most common root causes step-by-step fixes to stabilize your workers 🔍 What Does “Job Worker Failing” Mean in Camunda 8? In Camunda 8, job workers subscribe to job types via Zeebe using gRPC. A job worker is considered failing when: it crashes or stops polling it repeatedly throws exceptions it fails jobs continuously it times out or retries endlessly This usually results in: workflow stuck at a service task jobs marked as FAILED high retry count or incidents 🚨 Common Causes of Camunda 8 Job Worker Failure 1️⃣ Job Type Mismatch If the job type in BPMN doesn’t match the worker subscription: ❌ Wrong BPMN configuration < bpmn:serviceTask id = "...