Camunda 8 Operate Incident Handling – Step by Step Guide
When a Camunda 8 workflow fails , Zeebe automatically creates an incident that stops process execution. These incidents appear in Camunda Operate and must be resolved before the workflow can continue. In this guide, you will learn: what an incident means in Camunda 8 why incidents occur how to resolve them step by step using Operate best practices to prevent incidents in production 🔍 What Is an Incident in Camunda 8? An incident is created when: a job fails repeatedly all retries are exhausted a technical error occurs Once retries reach 0 , Zeebe pauses the workflow and raises an incident. 📊 Diagram 1: How Incidents Are Created in Camunda 8 flowchart LR A[Service Task Executed] --> B[Job Activated by Worker] B --> C{Worker Succeeds?} C -->|Yes| D[Job Completed] C -->|No| E[Job Failed] E --> F[Retries Decreased] F --> G{Retries = 0?} G -->|No| B G -->|Yes| H[Incident Created] H --> I[Process Paus...