BPMN Compensation Events Guide: When and How to Use Them
BPMN Compensation Events Guide: When and How to Use Them 4 In real-world business processes, things don’t always go as planned. Imagine a process where: A customer order is created Payment is processed Inventory is reserved If the inventory reservation fails , what should happen to the payment that was already processed ? This is where BPMN Compensation Events become essential. Compensation events allow a process to undo previously completed activities in a controlled way. In this guide, we will explain: What compensation events are Why they are used in BPMN How compensation works Real-world examples Best practices for workflow designers What is a BPMN Compensation Event? 4 A Compensation Event in BPMN is used to reverse or compensate for completed activities when a process encounters an error or cancellation scenario . Unlike error events, compensation events do not cancel the entire process . Instead, they trigger compensation tasks that undo specific steps . For example: Co...