Camunda Incident Handling Guide: Understanding Failed Jobs and Recovery
Camunda Incident Handling Guide: Understanding Failed Jobs and Recovery 4 When building workflow automation using Camunda BPM , processes often interact with external systems such as: payment services databases microservices external APIs Sometimes these integrations fail. Examples include: a REST service is temporarily unavailable a database query fails a service task throws an exception Instead of stopping the entire workflow, Camunda creates an Incident . In this guide we will explain: What incidents are in Camunda Why incidents occur How Camunda handles failed jobs How developers resolve incidents Best practices for incident management What is an Incident in Camunda? An Incident in Camunda represents a failed job that cannot be executed successfully after retries . When a job fails: Camunda retries the job automatically If retries are exhausted Camunda creates an incident This incident is visible in the Camunda Cockpit . Example: Failure Scenario Result API timeout Job retry ...